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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,430 ratings
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Problems in the last 24 hours in Elgin, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Elgin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
TV (13%)
Wi-fi (12%)
Total Blackout (7%)
E-mail (6%)
Phone (3%)
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Live Outage Map Near Elgin, Kane County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Lake Zurich, Geneva, West Dundee, Palatine, South Elgin, Wheaton, Hoffman Estates, Glendale Heights, Elburn, Bartlett, Huntley, Schaumburg, Carpentersville, Lake in the Hills and Glen Ellyn.
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City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports Near Elgin, Illinois
Latest outage, problems and issue reports in Elgin and nearby locations:
Frank (@FrankRian) reported fromCarol Stream, Illinois
@comcast fix internet very slow!!!
Pam Broviak (@pbroviak) reported fromGeneva, Illinois
The @comcast internet service went out in my town and Comcast says it will be down for 3 days!!!š³
Trisha Shrode (@trishamshrode) reported fromStreamwood, Illinois
@Xfinity your service will be on as soon as possible.#notcool
(@MrsStanfasClass) reported fromHoffman Estates, Illinois
@comcastcares internet goes down mid Zoom with my 2nd hour. I rejoin via phone a few mins later. Not only are my minions still on the call, they had continued reading @geneluenyangās #AmericanBornChinese like I hadnāt just disappeared. š„°LOVE THEM! @HMS7_1Stars @HeinemanHawks
Johnš¬ (@JPie25) reported fromBloomingdale, Illinois
All remaining issues have been resolved...aside from the fact that the 3rd largest market team cannot be seen on television by the vast majority of their fans. Please provide us with that breaking news. @Cubs @Xfinity @Comcast #YoureOnTheClock
Marc Spacone (@mspacone) reported fromLake Zurich, Illinois
@MattSpiegel670 Itās too bad the majority of people canāt watch because @WatchMarquee and @comcast do not have a deal in place.
Thomas Dorans (@TomDorans) reported fromElgin, Illinois
@Cubs @xfinity. What channel is the Marquee Network? I want to listen to @lenandjd tonight.
Jeff Artel (@jartel) reported fromAlgonquin, Illinois
I think @Xfinity has just about the worst customer service and tech support in the history of organized man. Is there anyone that can help with internet service???
Chip Read (@guitarguychip) reported fromBartlett, Illinois
@Chris_Lash @comcastcares @comcast ācustomer serviceā is a joke. My sister and her husband spent *weeks* on the phone trying to cancel service. I hope this gets resolved quick š
Trevor Allen(DaLegacy23) (@RealAllen23) reported fromAlgonquin, Illinois
Yo @Xfinity @comcastcares can you come fix this **** in 60102. Like Iām trying work here...
Trisha Shrode (@trishamshrode) reported fromStreamwood, Illinois
@Xfinity Iāve been keeping tracking by calling repeatedly since first the outage was only going to be from 10:11 to 10:51 since 10:53 they just keep repeating as soon as possible
Mark D. Parris (@MarkDParris1) reported fromWheaton, Illinois
@Xfinity Called Xfinity. Errors indicate reset needed. Trusting my kids to reset modem. Fingers crossed. Thank you.
Beth Uhlir (@UhlirBeth) reported fromLake Zurich, Illinois
@MikaKYV365 @comcast @CivRightsVoices If comcast doesn't stop sponsoring this crap on Twitter I'm going to cancel my cable services.
Trisha Shrode (@trishamshrode) reported fromStreamwood, Illinois
@Xfinity at 10:53 service will be on as soon as possible...
Richie Roesner (@RichRoesner) reported fromWheaton, Illinois
It is really a fascinating case study how @Xfinity customer service can be so consistently horrible with no repercussions.
Matthew Payne (@mpayne68) reported fromElgin, Illinois
@WatchMarquee When do you expect to have the sign in for Comcast on your app? It isnāt there yet...
Sean Donegan (@SeanLDonegan) reported fromFox River Grove, Illinois
3 days in a row, 3 āfixes,ā still not working. When will this end @Xfinity @comcastcares ? This is unbelievably bad. Shades of the UVerse days when they wanted us to call in every time there was an outage...so we called multiple times, EVERY day. Unacceptable.
Mark D. Parris (@MarkDParris1) reported fromWheaton, Illinois
@Xfinity needs to get it together. Trouble already and I pay over 200 a month.
Russ Schneider (@russps78) reported fromSchaumburg, Illinois
@Xfinity @comcast @comcastcares I keep calling customer service then I get transferred to a bad number and it tells me to call back!
Mindy Hoover (@HooverMindy) reported fromSchaumburg, Illinois
@Xfinity When are we getting Marquee Network? Baseball is starting and you have had more than enough time to get this done!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Diane O (@Krispikritters) reported
@comcast maybe you could just fix what you already haveā¦there are other options out there
Anne Robertson (@RevAnneR) reported
@GhengisAhn @louwhiteman My Comcast bill used to be over $200/mo. And I needed to call each year to get it back DOWN to that level.
š¾š„āā Velvetā āš„š¾ (@VelvetDiablo) reported
The tech issues have seemed to stopped. Comcast is apparently to blame. I hate them lmao why do they have to suck so much
broken racing wookie (@WookieAutomoTV) reported
@JeffBrown781 I kind of wish our Cup cars got nicknames like many of our Xfinity cars. For whatever reason we never christened those cars, only referred to them as their chassis numbers.
Dave Mora (@DaveMora) reported
@audaciouslady @Xfinity @comcast The months they demand 200 bucks when my regular bill is 60 are the months that remember them telling me I had no options. I guess I should have said I will cancel to get a mystery option that no one offered.
SuperTheGreat (@jhcrabb) reported
@Rebechka @0ffScottFree Yep. I figured out how to watch without illegal streams and I can say with 100% confidence that even if they reach an agreement, I will never get Comcast or Dish Network ever again.
Mike In Kennesaw (@OpposableThumb1) reported
@steakshapiro @CoachCollins And if Xfinity carried the ACC Network, I could see it!
DoroParkCity (@DoroParkcity) reported
@Xfinity the absolute worst company on the planet for customer service - THE WORST! #xfinitysucks #XfinityWorstCustomerService
Dana McKiernan (@UnlikelyLass) reported
I suppose technically I donāt know that itās Appleās doing. It could well be something entirely unrelated. Iāve been having throughput issues with Xfinity for a few weeks, now. It could well be that.
Pho Kyu (@daddyKimaging) reported
Cust service @Xfinity is truly lacking. Even after they make a mistake, they refuse to rectify it. Instead, makes up multiple excuses. Time for other options. #Monopoly