Keeping your Internet browser up to date is important because of the potential security vulnerabilities that may exist with older versions of browsers. In support of this initiative, we recommend that clients update their browser to the latest version of Chrome, Edge, Firefox, or Safari to ensure Paychex site access is uninterrupted.
Update links for each browser
Firefox
Google Chrome
Microsoft Edge
Safari on Mac OSXMost of our products work on these standard platforms:
Desktop products
- Latest version of Google Chrome™, Firefox®, and Microsoft® Edge on Windows 10
- Latest version of Google Chrome™, Firefox®, and Safari® on Mac OSX 10.15 or higher
Mobile products
- iOS 14.0 or higher
- Android™ 10.0 or higher
- WatchOS 7.0 or higher
Choose a product below to ensure that both its capabilities and your system meet the minimum requirements.
- ExpenseWire® Online Expense Management
ExpenseWire® Online Expense Management
ExpenseWire®Online Expense Management
Memory
32 MB RAM
Monitor
256 color / 800x600 resolution
Internet Connection
Cable access or DSL. A 56K modem is not recommended.
Supported Browsers
Follows Paychex browser standards.
Cookies
Your browser must be set to allow cookies.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups.
- Flexible Spending Account
Flexible Spending Account
Flexible Spending Account
Monitor
256 color / 800x600 resolution
Internet Connection
For optimal performance, use cable access or DSL. The usage of a 56K modem or a wireless connection is not recommended and may result in slower downloads and service interruptions.
Supported Browsers
Follows Paychex browser standards.
Cookies
Your browser must be set to allow cookies.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from Paychex Flex.
- General Ledger Service
General Ledger Service
General Ledger Service
Memory
1GB
Monitor
1280 x 800 resolution
Internet Connection
High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.Supported Browsers and Operating Systems
Follows Paychex standards.
Plug-Ins
Client must have the ability to install Adobe®Flash Player 11.1 or higher
- MyPaychex.com
MyPaychex.com
MyPaychex.com
Processor
Intel®Pentium®500 MHz minimum (1 GHz recommended)
Memory
512MB RAM (1GB recommended)
Monitor
256 color / 1024x768 resolution
Internet Connection
For optimal performance cable access, DSL, or T1 is recommended. The usage of a 56K modem or wireless connection is not recommended for optimal performance. It may result in slower downloads and service interruptions.
Supported Browsers
Follows Paychex browser standards on Microsoft®Windows.
Cookies
Your browser must be set to allow cookies.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from mypaychex.com.
Plug-Ins
Client must have the ability to install Java plug-ins.
Citrix®Web Plug In 12 or higher or Citrix receiver (Paychex®Payroll users only)
- MyPaychex.com One-Source Solutions
MyPaychex.com One-Source Solutions
MyPaychex.com One-Source Solutions
Memory
512MB RAM (1GB recommended)
64 MB of video RAMMonitor
256 color / 1280x1024 resolution or use the browser in "full screen" mode. Multiple monitors are not supported.
Internet Connection
High-speed/broadband Internet connection
A persistent connection – in networked systems, the creation of a sustained connection that allows the exchange of streams of data instead of multiple connections that open and close for individual exchanges of data.Supported Browsers
Follows Paychex browser standards on Microsoft®Windows.
Cookies
Your browser must be set to allow cookies.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from mypaychex.com and from www.eenroller.net.
Plug-Ins
Citrix®Web Plug In 12 or higher or Citrix Receiver (Preview®Payroll users only)
Adobe®Flash®Player 11.2.202.235 or higher
Adobe®Reader® - myStaffingPro® Applicant Tracking System
myStaffingPro® Applicant Tracking System
myStaffingPro®Applicant Tracking System
Memory
32 MB RAM
Monitor
256 color / 800x600 resolution
Internet Connection
Cable access or DSL. A 56K modem is not recommended.
Supported Browsers
Google Chrome™, Firefox®, Microsoft®Edge, and Microsoft®Internet Explorer®11 on Windows 7 and 8.1, and 10
Google Chrome™, Firefox®, and Safari®on Mac OSX 10.8+
Note: Paychex does not support beta versions of these browsers.Cookies
Browsers that do not support cookies or have cookies disabled may not be able to take advantage of some automated form filling features in the system.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups.
- Paychex HR Solutions
Paychex HR Solutions
Paychex HR Solutions
Memory
1GB
Monitor
1280x1024 resolution
Internet Connection
High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.Supported Browsers and Operating Systems
Follows Paychex standards.
Plug-Ins
Client must have the ability to install Flash®Player
- Paychex Insurance Agency – Health and Benefits
Paychex Insurance Agency – Health and Benefits
Paychex Insurance Agency – Health and Benefits
Memory
1GB
Monitor
1280x1024 resolution
Internet Connection
High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.Supported Browsers and Operating Systems
Follows Paychex standards.
Plug-Ins
Client must have the ability to install Flash®Player
- Paychex® HR Online
Paychex® HR Online
Paychex®HR Online
Monitor
16-bit / 1024x768 resolution or higher recommended
Internet Connection
For optimal performance, a high-speed connection is recommended.
Supported Browsers
Follows Paychex browser standards.
Browser Compatibility Settings and Security Requirements
Support for Secured Socket Layer (SSL) [Must support 128 bit SSL encryption). Cookies and JavaScript are required to be enabled.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from Paychex Flex.
Plug-Ins
Adobe Acrobat Reader is also required to view training completion certificates. Additional plug-ins may need to be enabled for users to access e-learning courses such as Shockwave, Java, etc.
* For additional Paychex HR Online requirements, please see the Paychex Learning center minimum requirements - Paychex Learning Center
Paychex Learning Center
Paychex Learning Center
Memory
1GB, 1GHz processor
Monitor
16-bit color / 1024 x 768 resolution (32-bit color is preferred)
Internet Connection
For optimal performance, a high-speed cable or DSL connection is recommended.
Audio
Audio is available on selected Paychex Learning Center training content. A soundcard or other sound device is required only for those courses that include audio or video.
Supported Browser
Microsoft®Internet Explorer®11 or later, Firefox®4 or later, and Safari® 8 or later, and Google Chrome™(all versions)
Note: Paychex does not support beta versions of these browsers.Cookies
Your browser must be set to allow cookies.
Plug-Ins
Client must have the ability to install Adobe®Flash Player 10.1 or later, Adobe®Reader 9.0 or later, and JavaScript 5.0 or later.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from the Paychex Learning Center.
Other Devices
Smartphones and tablets must be able to support Adobe Flash, Adobe Reader, and JavaScript, to access the Paychex Learning Center training content.
- Paychex FlexSM for PC and Mac®
Paychex FlexSM for PC and Mac®
Paychex Flex®for PC and Mac®
Memory
1GB
Monitor
1280 x 800 resolution
Internet Connection
High speed/broadband (DSL, Cable, or T1)
Note: A 56K modem is not recommended.Supported Browsers and Operating Systems
Follows Paychex standards.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups.
- Paychex Flex and Paychex Flex Time Apps for Smartphones and Tablets
Paychex Flex and Paychex Flex Time Apps for Smartphones and Tablets
Paychex Flex and Paychex Flex Time Apps for Smartphones and Tablets
Mobile Device
Apple®iPhone®, iPad®, iPod touch®
Android™-powered smartphones and tabletsOperating System
Follows Paychex mobile standards.
Internet Connection
Requires continuous connection during app session
Login
Paychex Flex Single Sign-On account
- Paychex Benefit Account App for Smartphones and Tablets
Paychex Benefit Account App for Smartphones and Tablets
Paychex Benefit Account App for Smartphones and Tablets
Mobile Device
Apple®iPhone®, iPad®, iPod touch®
Android™-powered smartphones and tabletsOperating System
iOS 6.0 or later, Android™4.0 or later
Internet Connection
Requires continuous connection during app session
Login
Paychex Benefit Account username and password
- Paychex Accounting Online for Smartphones and Tablets
Paychex Accounting Online for Smartphones and Tablets
Paychex Accounting Online for Smartphones and Tablets
Mobile Device
Apple®iPhone®, iPad®, iPod touch®
Operating System
iOS 8.0 or later
Internet Connection
Data and transactions available offline. Requires connection to synchronize with Web-based app.
Login
Paychex Accounting Online username and password
- Paychex Preview℠ Payroll Application
Paychex Preview℠ Payroll Application
Paychex Preview℠ Payroll Application
Processor
Intel®Pentium®IV 1.5 GHz or greater processor (2.5 GHz recommended)
Memory
512MB RAM (1GB recommended) 64MB video RAM
Monitor
24-bit color monitor
Internet Connection
High-speed/broadband Internet connection recommended. If using dial-up modem, 56 Kbps is highly recommended.
Supported Browsers and Operating Systems
Follows Paychex standards.
Disk Space
2GB plus 200KB for each employee per year, depending on options installed.
CD-ROM Speed
8x
Printer
For check printing, any PCL-5 compatible printer with appropriate MICR toner cartridge.
For report printing, Citrix universal print drivers that follow the .PCL format are supported.
Note: Printers that have Citrix universal print drivers are compatible for Preview Hosting Service.
HP1000 series printers are not supported.
TheSave to PDFfunction requires a PDF reader to save, view, or print reports.
Network
Server must meet or exceed PC requirements listed above.
Ethernet Connection
10/100/1000 Mbps network
- TrueShift
TrueShift
TrueShift
System Requirements For Web Access
Any Web browser for PC, Mac, tablet or smartphone
System Requirements For Direct Connection
Microsoft®Windows®: One available Ethernet or USB port
Mac OS®: Ethernet connection - Retirement Services
Retirement Services
Retirement Services
Operating System
Microsoft®Windows®XP (Vista®or 7 recommended), Mac OS®X
Processor
Intel®or AMD®1.6GHz (2.4 GHz recommended)
Memory
512MB RAM (1GB recommended)
Monitor
1024x768 resolution (Screens with lower resolutions can be used with some scrolling required.)
Internet Connection
For optimal performance, use cable access, satellite, or DSL. The usage of a 56K modem is not recommended and may result in diminished performance and slower downloads.
Supported Browsers
Follows Paychex browser standards.
Cookies
Your browser must be set to allow cookies.
Pop-Up Blocker
Set your pop-up blocker to allow pop-ups from Paychex Online and Paychex.com.
JavaScript
JavaScript must be enabled in your browser.
Additional Software
Adobe Reader®required to view reports and other documents; Flash®Player required to view charts, tutorials, and demonstrations.
- Paychex Flex Time Kiosk
Paychex Flex Time Kiosk
Mobile Device
Apple®iPhone®, iPad®, iPod touch®
Android™-powered smartphones and tabletsOperating System
Follows Paychex mobile standards.
Internet Connection
Requires continuous connection or offline.
- i8000 Time Clock
i8000 Time Clock
Operating System
Android
Internet Connection
Requires continuous connection or offline.
