Career Services Manager - Los Angeles job with University of California, Los Angeles | 3157964 (2024)

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Job Details

Career Services Manager

University of California Los Angeles

Budgeted Pay Scale: Anticipated internal target salary range is $60,100 - $80,000 / Yr.
Full Salary Range: USD $60,100.00/Yr. - USD $123,900.00/Yr.

Department Summary

Excelling in quality, innovation, and impact, UCLA Extension (UNEX) is one of the top providers of continuing and professional education in the United States, offering programs and classes to more than 50,000 students per year through approximately 4,500 classes and certificate programs to meet the professional development, continuing education and personal enrichment needs of the full spectrum of traditional, nontraditional, domestic, international, professional, and continuing throughout and beyond Los Angeles. Access, Equity, Diversity, and Inclusion (AEDI) is one of UCLA Extension's guiding principles. We strive to extend access to UCLA, our programs, and services to underrepresented communities and populations, while serving as a model organization for AEDI in the field of continuing higher education. Committed to attracting and retaining diverse staff & instructors, UCLA Extension welcomes your experiences, perspectives, and unique identity.
Position Summary

Reporting to the Director of Academic Advising and Student Success, the Career Services Manager will collaborate to bring growth, organization, and implementation of scaled career education, career opportunities, and career development initiatives that touch all stakeholders. The Career Services Manager utilizes previous experience in the Career Services profession and the knowledge of career development theories to design and implement holistic career services to diverse UNEX student populations.

The incumbent will serve as the "Face of Extension" in 1) growing industry and employer partnerships for UCLA Extension, 2) overseeing career development initiatives for current students and alumni, 3) monitoring agreements with, and collaboratively managing relationships between UCLA Extension and third-party providers of career-related support resources, 4) maintaining federal and state compliance on employment reporting, 5) scaling traditional career services to current certificate students and recent alumni, and 6) develop metrics, analytics, and outcomes to measure service effectiveness. They also work with academic and student services units on creating/maintaining student services practices, procedures, documents, and databases on student internships and employment. The incumbent will lead the activities of the Career Services unit including strategic planning and establishment of goals and objectives, in consultation with their supervisor, and in close alignment with the Center for Advising and Student Success (CASS). Lastly, the Manager will directly supervise the Career Services Advisor, set performance goals, and serve as a guide and mentor.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications

  • 3 to 5 years Minimum of progressively responsible experience in career planning, program development, and employer relations in a higher education institution. (Required)
  • Strong and thorough knowledge of career development theories, adult development theory, counseling processes, career coaching techniques, and job search strategies. (Required)
  • Excellent policy and procedure documentation skills. (Required)
  • Demonstrated excellence in serving students with diverse backgrounds and experiences. (Required)
  • Experience in data-driven customer service, and the ability to use technology to scale student service. (Required)
  • Skilled in public speaking, interpersonal, and intercultural communication in both writing and verbal formats. (Required)
  • Strong understanding of, and strict adherence to student rights laws like FERPA, Title IX, Clery Act (among others), institutional (UC, UCLA, UNEX) policies, and state laws as applicable. (Required)
  • Ability to honor confidentiality and handle confidential/sensitive matters with discretion and tact. (Required)
  • Experience in leadership and supervisory responsibilities such as recruiting, hiring, performance management, training/coaching, setting expectations and goals, and measuring job effectiveness. (Preferred)
  • Thorough understanding of needs assessment theory, processes, and practices, as well as workshop and program design. (Preferred)
  • Experience with Handshake, 12Twenty, and other CRM systems. (Preferred)
  • Basic knowledge of immigration procedures and policies for international students requiring I-20s to obtain an F-1 visa status to study at UNEX, CPT during their course of study, and OPT upon completion. (Preferred)
  • Education, Licenses, Certifications & Personal Affiliations

  • Bachelor's Degree Bachelor's degree in related areas such as counseling, education, human resources, and / or business and / or equivalent experience / training. (Required)
  • Master's Degree Advanced degree in higher education, human resources, counseling, business, or related area. (Preferred)
  • Membership in, and deep familiarity with professional organizations like NACE. (Preferred)
  • Special Conditions for Employment

  • Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  • Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
  • Ability to work in-person in Westwood Village campus and the Downtown Los Angeles campus locations. (Required)
  • Schedule

    8:00 a.m. to 5:00 p.m.
    Union/Policy Covered

    99-Policy Covered

    To apply, please visit: https://jobs.ucla.edu/careers-home/jobs/2911

    Application Deadline: 8:50 p.m. on

    Career Services Manager - Los Angeles job with University of California, Los Angeles | 3157964 (1)
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    Organization

    Working at University of California, Los Angeles

    UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.

    UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.

    The 2010 edition ofU.S. News & World Reportranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition ofU.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.

    The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.

    Career Services Manager - Los Angeles job with University of California, Los Angeles | 3157964 (2024)

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